Privacy Policy

CalmCell Atelier (“we”, “our”, “us”) respects your privacy. This Privacy Policy describes how we collect, use, and safeguard personal information when you visit our site and enroll in our courses.

1. Information We Collect

• Account details: name, email, password (hashed).
• Communications: messages you send via our contact form.
• Transaction data: purchased courses and billing confirmations (processed by payment providers).
• Usage data: device, browser, approximate location, and on-site interactions (aggregated).
• Cookies: preferences (theme), cookie consent, and session identifiers.

2. How We Use Information

• Provide and personalize course access and learner support.
• Process transactions and send confirmations.
• Improve site reliability, security, and course materials.
• Respond to inquiries and provide customer care.
• Comply with legal obligations and enforce Terms.

3. Cookies and Similar Technologies

We use essential cookies for authentication and preferences (e.g., theme). You can manage cookies in your browser. Our cookie banner lets you accept or dismiss optional cookies. Refusing optional cookies may limit personalization but will not block course access.

4. Legal Bases

Where required, we process personal data under legitimate interests, contract necessity, consent, and compliance with law.

5. Data Sharing

We share limited data with trusted providers strictly for service delivery (hosting, analytics, payment processing). We do not sell your personal information.

6. Data Retention

We retain account and transaction data for as long as your account is active and as required by law. Support messages are retained for reasonable operational needs.

7. Your Rights

• Access, correct, or delete your data where applicable.
• Withdraw consent for optional processing.
• Object to certain processing and request portability.

8. Security

We implement technical and organizational measures to protect personal data. No online system can be 100% secure, but we aim to minimize risk with prudent safeguards.

9. Children’s Privacy

Our courses are intended for individuals 16+ or with parental supervision. We do not knowingly collect data from children without consent where required.

10. International Transfers

Data may be processed in countries outside your residence with appropriate safeguards.

11. Changes to This Policy

We may update this policy to reflect changes in practices or regulations. Material changes will be communicated on this page.

12. Contact

Questions about this policy? Email us at [email protected] or call +1 (415) 823-0042.